eSkilled eStore Makes It Easy to Sell Your RTO’s Courses Online

Easily sell courses online with the best e-commerce platform in Australia: eSkilled eCommerce store. Access a comprehensive suite of tools, including a customisable storefront, integration with popular payment gateways, and seamless connectivity only with your eSkilled Student Management System.

eSkilled eStore is an Australian e-commerce platform compatible with any website, regardless of your content management system (CMS). Its extensive customisation options allow you to tailor the platform to your organisation’s needs and course offerings. Choose from 3 pricing tiers tailored to your needs and sell courses online with ease!

Your eSkilled eStore Comes Packed With Outstanding Features

Save time and ensure accuracy with automated syncing to eSkilled SMS:

Course details, pricing, and intake dates sync directly from your eSkilled SMS instance.
Training products seamlessly link to your programs in eSkilled SMS.
Student checkout profiles and passwords align with existing eSkilled login credentials.
The same login details are used for both eStore eCommerce store checkout and eSkilled SMS portal access.

Finance Features:

Coupon codes sync with the Student Management System, ensuring you only need to create them once.
Easily apply coupon codes to your homepage or keep them private.
GST settings automatically sync with the Student Management System, streamlining administrative tasks.
Integration with Payrix and Stripe makes for straightforward enrolment fee collection.
Customise currency, decimal places, and appearance on the website and invoices.

Analytics and Insights:

Get insights on recent orders, top-selling products, and more through the eSkilled eStore dashboard.
Gain insights on daily visitor data, top product views, user devices, and browser types through eStore Analytics.
Measure the success of your marketing efforts by integrating website pixels from various platforms like:

Access and Security:

Customise the Look and Feel:

Match the eSkilled eStore domain with your website’s URL to ensure a seamless experience and add a trust signal. Product and category page URLs can also be customised.
Personalise branding elements. Add your logo and company tagline, adjust colour settings, choose your theme, upload unique course photos, customise footer text, and create meta titles and descriptions for search engines.
Customise your storefront’s main navigation items to include your primary website link.
Create training product categories to showcase your niche offerings.
Provide access to the site in 16 languages, automatically updating copy upon selection.
Incorporate customer testimonials and up to 6 social media links for added credibility.

Unlock More Opportunities with eSkilled eCommerce Store

Maximise efficiency and effectiveness in selling online courses with the eSkilled eCommerce store, a leading e-commerce platform in Australia. Seamlessly integrated with eSkilled SMS, it’s the perfect eCommerce solution for your organisation.

Please note that the eStore only integrates with eSkilled SMS and not LMS. For further details, reach out to us!

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Frequently Asked Questions

Pricing & Costs

Do I need to sign up for an annual subscription, or is a monthly option available?

We offer the convenience of month-to-month subscriptions to provide you with maximum flexibility.

What counts towards my storage usage?

All the text and images you upload to your eStore—including blog articles, course descriptions, and imagery—will contribute to your storage usage.

Can I buy more storage if I need it?

You can upgrade to the next tier to get more storage. If you need over 10 GB of storage, contact us for a custom quote.

I’m a new RTO. Is the eSkilled eStore included in the New RTO Offer?

No, it’s not part of the New RTO Offer. However, it can be added.

Can I add more storefronts?

Definitely! Upgrading to a higher tier will allow you to include more storefronts. For more than five storefronts, contact us for a tailored quote.

What counts as a ‘product’ in your subscription plans—is it a unit or qualification?

A product can be a unit or qualification. Only those marked as ‘active’ count towards your product limit.

What if I offer more than 200 courses? How much will my subscription cost?

For organisations with larger needs, we offer enterprise-level pricing. Contact us for a custom quote.

Do subscription prices include hosting?

Yes! Your eStore is hosted securely on Amazon Web Services.

Are there any hidden fees?

No hidden fees! Your subscription fee covers everything. However, personalised training or assistance with setting up your storefront is available at an additional cost, though many customers set up their store independently using our Help Centre.

Training, Set-up & Onboarding

I’m too busy to set up my store. Can eSkilled help with this?

Certainly! We’re happy to assist and provide a customised quote based on the size of your training offerings. Your team will need to supply the necessary materials, such as course images and descriptions, but we’ll handle the setup for you.

Do you provide training for configuring and managing the eStore?

Yes, the eSkilled eStore is user-friendly and easy to set up. Our Help Centre offers detailed, step-by-step guidance for every aspect. For additional support, you can purchase extra training. If you’re a new SMS or LMS customer, you may allocate some of your onboarding hours toward eStore training.

Is there a setup fee for the eStore?

None at all! Once you make your first monthly payment on an annual plan, your eStore will be ready to use immediately.

Integration

Which payment gateways are available for the eStore?

Currently, the eStore supports Payrix and Stripe. Apple Pay and Google Pay are in development, so keep an eye out for updates. Structured payment plans can be configured directly in the eSkilled Student Management System (SMS).

Can the eStore integrate with Xero?

Yes! You can do this by setting up the integration in eSkilled SMS. You can then manage payments in your SMS, while store transactions will be synced with both Xero and your SMS.

Is there an API available for the eStore?

The eStore itself doesn’t have an API. However, eSkilled SMS includes an API that enables integration with your other essential business tools.

Can I connect the eStore to my CRM?

Yes, you can, using the API from eSkilled SMS.

Will eStore work with my existing website?

The eStore functions as a standalone site. However, you can customise menu items and footer links to allow seamless navigation between your main website and the eStore. You can also align the domain/URL with your website for a more seamless user experience.

Syncing with eSkilled SMS

How do I connect the eStore to my eSkilled SMS account?

Simply input the eSkilled SMS token code in the SMS Settings section of your Store Settings. A detailed tutorial is available in the Help Centre. Note that eSkilled staff usually handle this, but you can contact us for assistance with integrations.

What data syncs with eSkilled SMS?

The following information is synced automatically with your eSkilled SMS account:

Course pricing
Intake dates
Training products linked to your programs
Login credentials for staff and students
Coupon codes
GST settings
Payment methods

Does course data flow from eSkilled SMS to the eStore?

No, eSkilled SMS doesn’t store course product information. This data must be entered directly into the eStore.

Product Information

I only use eSkilled LMS. Can I access the eStore?

Unfortunately, no. The eStore requires an eSkilled SMS subscription. However, LMS users can easily add an affordable SMS plan. Contact us for pricing details.

Can I also sell physical items on the eStore, like PPE, physical learning materials, reference materials, or branded merchandise?

Not yet. For now, you can bundle these items with courses and adjust the pricing in your SMS. A dedicated feature for selling physical products is on its way!

Can I use the eStore as my entire website?

Yes, but with limitations. You can add pages for company information, policies, team details, blogs, and more. It’s ideal for smaller organisations with simpler website needs and fewer styling requirements.

Tracking Pixels / Tracking IDs

Which tracking pixels or IDs can I integrate with the eStore?

The eSkilled eStore supports:

LinkedIn
Facebook
Twitter/X
Pinterest
Bing
Google AdWords
Google Analytics
Snapchat
TikTok
Quora

What kind of data do these tracking tools collect from platforms like Facebook, LinkedIn, Instagram, etc?

Each platform captures different metrics, such as visitor counts, geographic data, time spent on pages, conversions (like course inquiries or sign-ups), and clicks. Check with individual platforms for details on what they track.

Where is the data from tracking pixels displayed?

Data collected by tracking tools appears in their respective platforms. For instance, if you’ve integrated the Google Analytics 4 tracking pixel, visitor data will be viewable in your GA4 dashboard.

Courses and Course Calendars

Where should course details be added: eSkilled SMS or eStore?

All course information is added in the eStore. The editor or HTML tools allow you to format details like delivery methods, course length, included units, and more. The Help Centre provides guidance on adding course information.

Can I embed a course calendar in a product description page?

Yes, you can embed a course calendar using an iframe or HTML code in the product fields. The formatting toolbar and HTML editing capabilities in the eStore makes this process simple.

Can a course calendar be embedded on other pages, such as the homepage or blog?

Yes, calendars can be added to new webpages or blog posts created in the eStore. However, embedding on category or course pages isn’t supported.

Can course calendars be merged?

eSkilled SMS offers course calendar variations for single or multiple product variations. You can embed these calendars or course lists into any new page or blog post.

Technical Information

Where is eStore hosted?

The eStore is hosted on Amazon Web Services (AWS), using ISO-certified infrastructure to ensure that all data is safe and secure.

Is the eStore cloud-based?

Absolutely! You can access both the front-end and back-end from any device, anywhere.

Where is my data stored?

All data is stored securely on AWS servers in Sydney, NSW.

Is data backed up?

Yes, backups are performed every two hours to prevent data loss.

Data Security

How secure is the eStore?

eStore uses ISO 27001-2022 certified infrastructure and processes to ensure top-tier security. Data is encrypted during both transmission and storage. Our team also undergoes rigorous screening and regular security training to maintain high standards. You can find more information about our security features here.

Are eSkilled and the eStore ISO-certified?

Yes, both are ISO 27001-2022 certified. We also conduct annual third-party security assessments and monthly vulnerability scans to proactively address potential risks.